內容是一個網站最有價值的部分，內容為王就是這個意思，用戶訪問您的網站的唯一目的是獲取有價值的內容，豐富的內容，準確的內容，不斷更新的內容是成功企業網站的三個要素。完美企業網站制作的 101 項指標中，有 23 項是關于內容的，我們把內容放在首位，事實上，您應該把 80% 的重心放在內容上面，這 23 項內容指標分別為：
Content is a web site most valuable part, content is king is this meaning, the user access to your website only purpose is to get valuable content, rich content and accurate content, and constantly update the content is successful corporate site of the three elements. Perfect enterprise production site in the 101 index, 23 item is about the content, we put the content in the first place, in fact, you should put 80% of the center of gravity in content top, the 23 item index respectively is:

豐富的內容(Rich content)

一個內容匱乏的企業網站，給用戶帶來的失望是難以想象的，用戶通過搜索引擎，廣告，或朋友介紹來到您的網站，是帶著需求而來，他們對您的企業，產品，服務缺乏了解，在這個時候，企業網站是最應該發揮價值的時候，好的企業網站的建設者應該揣摸用戶的需求，他們為什么來，希望看到什么，他們會遇到什么問題，我們怎么解決，帶著疑問而來的用戶是最具潛在價值的用戶，您的內容無論多么周到都不為過。然而現實的情形是，用戶除了一些漂亮畫面，什么也沒看到，您的產品，產品的特點，價格，包裝，生產周期，服務，支持文檔，問題及解答等等，用戶希望這些內容越詳細越好，很多企業具有這樣的心理，我們只是放一點產品資料上去，用戶感興趣，自然會和我們聯系。
A lack of content of the enterprise web site, to the disappointment of users into is hard to imagine, users through the search engine, advertising, or friends came to your web site, is with the demand and come, they are on your enterprise, product, service the lack of understanding in this time, the enterprise web site is the most should play value, good enterprise website builders should guess who the needs of users, why are they coming to, want to see something, they will encounter problems, how do we solve, with doubt and to users is the most potential value of customer, you no matter how good the content of too much. But the reality of the situation is, the user besides some beautiful pictures, what also didn't see, your product, the characteristics of the product, price, packing, production cycle, service, supporting documents, problems and solutions, and so on, the user hope these content the more detailed, the better, a lot of enterprises with this kind of psychology, we just put a little product material up, users are interested, naturally and contact us.

事實上，如果您的這些資料過分簡陋，匱乏，用戶會對您的實力產生懷疑，我曾經為一個從事機床附件出口的企業提供 IT 咨詢服務，那是一個非常成功的公司，有一次，他拿出他們的產品目錄給我看，那本目錄有 500 頁厚，上面密密麻麻地編排著非常詳盡產品數據，我看到那本目錄的一瞬間就知道他們為什么成功了。企業網站也是一樣。
In fact, if your these material too humble, lacking, and user of your strength suspicion, I used to be a machine tool accessories export enterprise engaged in the provide IT consulting services, that is a very successful company, once, he took out their product catalog to let me see, that this directory has 500 pages thick, IT sucked a very detailed arrangement of product data, I see that this catalogue of the moment we will know why they succeeded. The enterprise website also is same.

準確的內容(Accurate content)

沒有用戶會容忍您網站上的錯誤，他們會覺得您不專業，不認真，如果一個企業在網站這些軟的東西上都錯漏百出，它的產品也不會好到哪里去。您在創作站點內容的時候，需要不斷檢查，校對，最終，也是最重要的，您要以一個用戶的身份經常訪問自己的網站，您會發現很多錯誤，這時您一定不要等待，不要說過兩天我就改正，過兩天的意思是您永遠都不會去改正這些錯誤，有一些企業，他們網站上提供的電話是永遠也打不通的，因為那個號碼早就變了，您應該立即更正，現代的 CMS 網站可以讓您非常容易地實現這一點。
No user will put up with your site on the wrong, they will think you are not professional, not earnest, if a enterprise in the soft thing on the web site are complete flawed and its products is also not good where to go. You in the creation of the content of the site, needs to constantly check, proofreading, finally, and most important, you need to a user's identity often visit their website, you will find many mistakes, then you must not wait, don't say that in two days I will correct, two days mean you'll never go to correct these mistakes, there are some enterprise, their website the phone is forever also provide couldn't get through, because the number would have changed, you should immediately correct, the modern CMS website can let you very easy to realize this.

不斷更新的內容(Updated content )

這幾乎是目前中小企業網站的通病，這些網站的大多來自企業主管的一次心血來潮，他們花了大量時間和預算建設了網站，以為這樣便完事大吉，從此便將這個網站拋在一邊。永不更新的網站對只來一次的用戶來說沒有什么，而只來一次的用戶對企業也往往帶不來銷售，然而，如果用戶對您產生興趣，他們就會再來，只有對您的產品和服務有意購買的用戶才會頻繁來訪，如果您的網站從不更新，對您無意的用戶可能不會覺察，對您有意的用戶一定會看到，從不更新的網站恰恰是給您最有價值的用戶帶來疑慮，他們會懷疑您的業務已經停頓。
This is almost the common problems of small and medium-sized enterprises at present site web sites, which are mostly from the enterprise competent a whim, they spent a lot of time and budget the website construction, thought this was done right, from now on will be behind this site. Never updated site to only coming a users have no what, but only to a user to enterprise also often take not to sales, however, if the user to interested in you, and they will come again, only to your products and services are interested in buying user would frequent visitors, if your website never update on your unintentional users may not become aware, for your intention to users will see, never updated site just is the most value for your users into doubt, they will doubt your business had stalled.

內容要專業(Content must be professional)

內容一定要能夠體現您的企業素質，用戶和您建立消費關系之前，他們會通過網站上的內容揣測您的產品和服務，您網站上內容代表您的產品，專業的內容會讓用戶相信的產品和服務也足夠專業。同時，專業的內容往往具有權威性，您的內容可能會被很多人引用，鏈接，無形中為您帶來廣告宣傳作用。
Content must be able to reflect your enterprise quality, users and you build consumer relationship before, they will pass the content on the website of your products and services speculation, your website content represent your products, professional content will let users believe products and services and professional enough. At the same time, professional content often has the authority, your content may be many people quoted, links, virtually bring you advertisement publicity function.

具有原創性(Are original)

這不僅是版權問題，也關系到您的公信力。優秀的企業有自己的見解，有話語權，如果您的網站只是摘錄別人的內容，會讓人覺得您的企業也毫無建樹。原創性的內容是建立您的話語權的最重要途徑，任何企業都應該通過專業文章，行業標準，白皮書等內容建立自己的權威。
This is not only the copyright problem, but also related to your credibility. Excellent enterprise have their own views, a right, if your website is only excerpts from the content of the others, can let a person feel that your enterprise also useless. The content of the original is to establish your right is the most important way, any enterprise should through the professional articles, industry standards, white papers content establish his own authority.

內容要完整(Content to complete)

傳統企業網站的建設流程一般是這樣，企業事先提供內容給設計人員，設計人員再將這些內容編排發布到網站。很多企業無法一次就把完整的內容收集齊全，大家往往說，這一段暫時沒有，等過兩天再整理一下，同樣，過兩天的意思是，這段內容便永遠缺失了。我見過無數內容殘缺不全的企業網站，或者某個產品缺少圖片，或者某段內容在默認語言版本中有，進入別的語言版本卻空著，或者點擊了某個下載鏈接卻返回404錯誤。
Traditional enterprise website construction process is usually so, enterprise prior to the design personnel to provide content, design personnel then will these content arrangement released to the web site. Many enterprises can't once is intact content collection is complete, everybody often said, this a temporary no, wait until after two days to clean up, also, two days mean, this section will always missing. I've seen countless content incomplete enterprise web site, or a product without pictures, or a content in the default language version, into the other language versions but empty, or click on the download link back to 404 is a mistake.

您需要不斷訪問自己的網站，仔細檢查那些內容不完整的地方，如果某段內容不完整，與其放在那里讓用戶迷惑，還不如將它拿掉。同樣，現代的 CMS 網站允許您隨時補充您的內容，要持續地這樣做。
You need to keep visit their website, carefully examine the information is not complete place, if a information is not complete, and let the user confusion in there, you will take off it. Also, the modern CMS site allows you keep supplement your content, to continue to do so.

內容要包含圖文，但以文字為主有言道，片圖抵千言（A PIcture Is Worth A Thousand Words），圖片，表格，以及必要的多媒體素材（視頻，Flash，音頻）等等可以幫您更好地表達，也會讓您的用戶不至于太枯燥，但這些素材不可過多，您的內容仍然應該以文字為主，過多的媒體會讓頁面很難迅速打開。
Content to include the graphic, but with an text-based way, thousands of figure Is said (A PIcture Is Worth A Thousand Words), pictures, forms, and the necessary of multimedia material (video, Flash, audio) and so on can help you better expression, will let your user not too boring, but these materials do not too much, your content should still to text-based, too much media will make the page difficult to quickly opened.

內容要體現企業的價值觀(Content to reflect the values of the enterprise)

您不可使用有違企業價值觀的內容，一個供黑客使用的網站可能包含一些系統破解文章，但這樣內容無論如何也不會出現在微軟的網站。您的內容應該向訪問者傳遞健康，積極的信息，網站是公眾媒體，任何不當的言論都可能為您的企業帶輿論方面的問題。
You may not use against the enterprise values of the content, a web site for hackers use may contain some system cracked the article, but such content anyway also won't appear in Microsoft's website. Your content to visitors should pass health, positive information, web site is the public media, any improper remarks may for your enterprise with public opinion.

要區分不同地域與文化的受眾最基本的要求，如果您是一家國際性的企業，您的網站至少要包含一個英文版和一個本地語言版本，如果您的主要市場是，比如說德國，那么，提供一個德語版本也不為過。不同語言版本之間的內容不是簡單的互譯，內容要基于當地的業務狀況，文化與風俗，這一點，著名的殺毒軟件制作商 Kaspersky 做得非常好。
To distinguish between different regions and culture of the audience is the most basic request, if you are an international enterprise, your web site at least to include an English version and a local language version, if your main market is, for instance, Germany, so, provide a German version too much. Different language version of content between is not a simple translation, content should be based on local business status, culture and customs, this, the famous Kaspersky anti-virus software maker is very good.

企業資料（profile）是用戶快速了解企業的重要途徑，您的歷史，發展，業績，您的主要業務，市場，雇傭狀況等等，只要是可以公開的信息，都應該讓用戶看到，要盡可能詳細。
Enterprise material is the user quickly understand the important way of enterprise, your history, development, performance, your main business, the market, the employment situation and so on, as long as it is public information, should let users see, to as much detail as possible.

公司動態，企業或行業新聞(Dynamic company, enterprise or industry news)

這些內容應該出現在主頁，用戶一進來就可以看到，這是保持您的網站持續更新的最好的方法，您的新產品，新業務，展覽計劃，促銷活動，本行業的新聞，市場觀察，產品路線圖等等，通過這些新聞動態，讓用戶時刻覺得您的企業充滿活力，您的業務在持續發展。您可以使用企業 Banner 圖片的形式，將最新動態制作成吸引人的圖片，動畫，微軟的網站每隔幾天就會用一些非常清新的 Banner 圖片展示他們企業動態。
These contents should appear in the home page, the user came in and can see, this is to keep your website last updated the best method, you of the new products, new services, exhibition plan, sales promotion, the industry news, market observation, product roadmap, etc., through these news dynamic, let users time feel that your enterprise full of energy, your business in sustainable development. You can use the enterprise Banner picture form, will the latest dynamic make attractive pictures, animation, Microsoft's website every few days with some very pure and fresh Banner pictures show they enterprise dynamic.

團隊信息(Team information)

一定將您的團隊資料發布到網上，如果一個用戶對您的產品感興趣，他對您的團隊也會充滿好奇，為什么不滿足他們，同時，如果能親眼看到產品團隊，很多用戶會打消對您的產品的疑慮，團隊信息可以增強您產品的透明感。團隊信息可以包括團隊的教育背景，行業經歷，專業造詣以及他/她在團隊中所起的作用。如果您的團隊成員有自己的博客，也可以提供他們的博客鏈接。
Some will your team material on the web, if a user to your product interested in him, and to your team will also be full of wonder, why don't meet their, at the same time, if we can see the product team, many users will reassure on your product doubts, team information can enhance your product with clear. Team information can be included team education background, experience in the industry, professional attainments and he/she's role in the team. If your team members have my own blog, also can provide their blog link.

您的產品或服務(Your product or service)

這是企業網站必不可少的，產品和服務信息要足夠詳細，事實上您在這方面的內容投入應該永不停息，只要您的產品在改進，新產品在開發，新服務在開拓，您就應該隨時將這些新的內容展示給用戶。產品資料包括產品規格，特點，在同類產品中的優勢，劣勢，產品的尺寸，材質，包裝，價格（或者至少是價格范圍），圖片，生產周期，不要等用戶打電話來問，您應該讓用戶直接在網站上了解到您以為需要在電話中才能說清的東西。 This is essential to the enterprise web site, product and service information to detailed enough, in fact you in this aspect content into should never stop, as long as your product in improvement, new product development, new services in the development, you should always will these new content shows to users. Product information including product specifications, characteristics, in the similar products in the advantage, disadvantage, product size, material, packing, price (or, at least, is the price range), pictures, production cycle, don't wait for the user calling to ask, you should let users directly on the website realized that you think needs in a telephone call in to clear things.

服務與支持(Service and support)

企業網站越來越成為企業提供服務與支持的中心，您在電話中向用戶反復解答的各種問題，都應該在服務與支持中體現，這可以使用戶在24小時之內隨時獲得幫助。服務與支持內容可以包括產品文檔，使用技巧，疑難排解，安裝與維護說明等等，企業應當不斷積累服務與支持方面的內容，并對這些內容組織，整理，規范，形成完整的產品知識庫，這可以顯著降低人工支持的成本和壓力。
 The enterprise website has become more and more enterprises to provide service and support center, you on phone users to answer all sorts of problems repeatedly, should be in service and support in reflect, the users can at any time in 24 hours to get help. Service and support the content may include product documentation, using skills, troubleshooting, the installation and maintenance instructions, and so on, the enterprise shall be the accumulation of service and support, and the content of the content of organization, organize, norms, form complete product knowledge base, this can significantly reduce artificial support costs and pressure.

您的產品或服務的擴展知識(Your product or service extension of knowledge)

除了常規的產品知識，您還需要對這些知識進行延伸，您可以通 過專業文章，白皮書等方式，發表您在行業中的造詣，擴展知識可以提高您的企業在行業中的權威并贏得話語權，這些內容需要有一定的見地，能贏得行業認可，您也可以將這些文章在別的媒體發表，并提供對您網站上類似內容的鏈接，這也是提高您站點 SEO 排名的最好的途徑。
In addition to conventional product knowledge, you also need to extend these knowledge, you can be connected the professional articles, white papers way, express your in the industry's attainments, expanding knowledge can improve your enterprise in the industry's authority and win the discourse right, these content will need a certain insight, can win by industry, you can also will these articles published in other media, and provide for your web site similar content link, this also is to improve your site ranking of the best way of SEO.

產品的購買和促銷信息(The purchase of the products and promotion information)

要讓最終對您的產品動心的用戶知道如何去購買您的產品。您可以提供您在各地的經銷商的詳細聯系方式，您的專賣店的地址，電話，交通，營業時間，您的產品的訂購細節，指導價格，付款方式，派送或發運方式，這些內容需要精確，細致，這些內容的消費者即將成為您的正式用戶，是您前面苦心經營的結果，絕對不應該在這里讓他們走掉。
To make ultimately for your product of impressive user know how to buy your products. You can offer you in the distributors around the contact details, your store address, telephone, traffic, the business hour, your product order details, the guiding price, payment, delivery or shipping way, these content need precision, meticulous, the content of the consumers will become your formal users, is your front elaborations of the results, should never be here let them walk off.

網站幫助信息(Web site help information)

一點也不奇怪，常常有一些網站讓人摸不著頭腦，您不知道應怎樣使用它們。對一些界面不是很明顯的網站，應該包括方便的幫助信息，幫助用戶使用您的網站，這些幫助信息應當非常及時（Handy），您在不知所措地時候，能立即找到。一定不要象傳統軟件那樣，將所有幫助信息編譯到一個龐大的文件里，讓用戶自己找，幫助信息應當就在使用現場或附近。
Not oddness, often some of the sites make people confused, you don't know how to use them. For some interface is not very obvious web site, should include convenient help information to help users use your web site, these help information shall be very timely (Handy), you are at a loss, can find immediately. And certainly don't like traditional software that, will all help information compiled to a huge files, let users find their own, help information shall be in use or near the scene.

常見問題及解答（FAQ） The common problems and solutions (FAQ)

FAQ 內容應該放在非常顯眼的位置，FAQ 是幫助用戶迅速上手的最佳途徑，因為 FAQ 是絕大多數人關心的問題及解答，有經驗的用戶來到一個新企業網站會直接去找 FAQ 以便迅速了解他/她想知道的東西，因為絕大多數用戶沒有耐心去一頁一頁地瀏覽您的內容，他們會看看其他人都問過什么，以及您是怎么回答的。
FAQ content should be placed in very conspicuous position, FAQ is to help the user to quickly get optimal path, because most people care about is FAQ problems and solutions, experienced users to a new enterprise web site will go direct to the FAQ about him/her to quickly want to know things, because most users don't have the patience to a page and a page of browsing your content, they will see other people have asked what and how did you answer.


法律聲明（版權，隱私條款，使用條款，免責聲明等） Legal statement (copyright, privacy provisions, terms of use, disclaimer, etc)

雖然不是每個企業都有法律顧問，但您總能找到一些適合您的聲明內容，結合您的實際情況，將這些聲明放到您網站的底部，它們可能沒有多少非常顯示用處，但在萬一出現糾紛的時候，這些聲明可以降低您的麻煩。
Though not every company has the legal adviser, but you will always find something suitable for your statement content, with you and the conditions of these statements in the bottom of your website, they may not have much very show use, but in one thousand when occurrence dispute, the statement can reduce your trouble.

職位空缺與招聘信息(Job openings and recruitment information)

如果您曾被評為最佳雇主，將招聘和職位空缺信息放到自己的網站，比放到專業招聘媒體也許更有效，能主動到您的網站尋找工作機會的人必定對您仰慕已久，您應當重視這些有心人。
 If you have been recognized as the best employers, will recruitment and vacancy information on your own web site, than in professional recruitment media may be more effective, able to take the initiative to your site looking for the opportunity to you must admire already for a long time, you should pay attention to these willingly.

專用于大客戶和合作伙伴的內容(Dedicated to big customers and partners content)

您可以在網站上開辟專門的區域，供您的 VIP 客戶或合作伙伴使用，您可以為不同客戶提供個性化內容，這種服務體驗是非常讓客戶舒心的，我的一個 Comsharp CMS 客戶便在他的網站上為大客戶建立了一個訂單跟蹤系統，每個客人的每份訂單，都發布在上面，包括訂單日期，產品，金額，運期，裝運資料，裝運單據副本，付款情況，一目了然，每個客戶只要使用他們自己的帳戶登陸，就會看到自己所有訂單的執行情況。我另有一個 Comsharp CMS 客戶從事工藝禮品出口業務，他們的產品針對不同市場，他為不同市場的客戶提供了不同的產品目錄區，客戶登陸后，只看到與他們相關的產品資料，不僅節省了時間，還避免了競爭對手對機密資料的竊取。 如果您是上市公司，您應該公開上市資料 您的股東，董事會成員，您的股份分布，股票價格，財務報告，利潤，分紅等等資料，上市公司需要透明感，您需要將這些必須對股東公開的資料發布到網站上，并隨時更新。
You can open up on the web site specific area, for your VIP customers or partners use, you can for different customers with personalized content, this service experience is very let customers of shu xin, one of my Comsharp CMS customer and on his web site for large customers to establish a order tracking system, each guest for each order, were published in the above, including order date, product, amount, shipment date, shipment material, copy of shipping documents, payment status, be clear at a glance, and each customer as long as their account login, you will see all order implementation. I have a Comsharp CMS clients engaged in export business gifts, their products for different markets, he for different market clients with the different product catalogue area, client after landing, see only and their related material, not only saves time, avoids the competition of confidential information to steal. If you are a listed company, you should be public material your shareholders, the members of the board of directors, your shares distribution, stock prices, financial report, profits, dividends and so on material, the listed company need transparency, you need to put these must be to shareholders public material released to the site, and updated.

Blog, BBS, Comments 等動態內容(Blog, BBS, Comments and dynamic content)

您的網站上也可以提供團隊成員的博客，公眾討論區，員工交流區域，同客戶的交流區，用戶評論等內容，這些動態內容讓您隨時了解用戶的需求和抱怨，以便及時改進自己的產品和服務。
Your website can also provide team members of the blog, the public discussion forum, staff communication area, with the customer communication area, the user comments and the content, the dynamic content so you can learn the user's needs and complain, so that to improve their products and services.
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